In this episode of In Conversation with, host Lois Vallely chats to Lee Coates, director of ESG Accord, about why advisers need to act now to be compliant with the Consumer Duty and sustainability disclosure requirements to deliver good client outcomes. He talks about what the rules are for advisers around ESG and sustainable options, and what happens if they do not discuss these options with their clients. He also discusses what impact sustainability labels and disclosure statements will have on the advice process.
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